The issues include not getting refunds on airline and hotel bookings, getting charged a service fee even if airlines have waived cancellation charges and so on. Complaints are piling up on Twitter, Facebook and other social media channels as more and more people cancel their travel plans due to the ongoing Covid-19 pandemic.
The passengers, who reached Delhi by Kingfisher Airlines, missed their connecting flight as the flight from Srinagar was delayed. Officials of the airlines allegedly did not make alternative arrangements for their stay nor did they help them to catch another flight to Chennai.
The practice of charging for ancillary services on domestic flights is likely to grow as competition soars.
An IndiGo flight from Dubai to Kozhikode made an emergency landing at the Mumbai airport on Thursday morning following alleged unruly behaviour of a passenger.
The Directorate General of Civil Aviation (DGCA) on Tuesday made it mandatory for major airports to provide free automated buggies within their terminal to senior citizens, expectant mothers and the physically-challenged.
In the video, the employee of the Texas-headquartered American Airlines can be seen arguing with a passenger on board the flight.
The boy wanted to check whether it could be traced back to him or not, police said.
Indian airlines flew over 4.5 per cent more passengers in the 11 months of this year compared to the same period last year, with IndiGo retaining its top position in market share.
'I think some of us, like Mukesh Ambani, myself and those of us who head industrial units, ought to really focus on what we can really do to make the world a safer place, maybe 50 or 100 years from now.' 'For instance, how can we deal with climate change and global warming, right now?' 'The effects of it may not be felt now; in fact, we may pay a price for it today, but it will help the generations to follow.'
Dubai officially launched passenger services at its new Al Maktoum International airport on Sunday after a delay of nearly four years, with three airlines agreeing to operate from the facility for now.
InterGlobe Enterprises on Thursday said it along with Archer Aviation plans to launch an all-electric air taxi service across India in 2026. Once launched, the InterGlobe-Archer flight will aim to take passengers from Connaught Place in the national capital to Gurugram in Haryana in approximately 7 minutes whereas by road, the 27-kilometre-long trip will take 60-90 minutes, according to a release. Both companies have entered into a Memorandum of Understanding (MoU) with the goal of partnering to launch and operate an all-electric air taxi service in India, subject to appropriate regulatory approvals and clearances.
Private domestic air-carrier, Jet Airways on Monday said it has witnessed a 33 per cent increase in its domestic passenger traffic in November as compared to the same period last year. At the same time, the airline's international passenger traffic also clocked a 19 per cent growth in its seat factor at 81.9 per cent in the same month.
An airfare regulatory authority likely soon.
Recently, an Air India flyer sent a legal notice to the airline seeking damages of Rs 30 lakh for the breach of personal data of 4.5 million passengers, including her husband and herself. Air India had informed the complainant of the data leak a month earlier, after it emerged that its passenger service system provider fell prey to a cyberattack in February. However, in the absence of a data protection law, India lacks a mechanism for compensation or grievance redress of consumers in such cases, say experts. Advocate Virag Gupta, a New Delhi-based cyber law expert, explains that a legal notice is a good beginning in the Air India case, but it raises many questions. These include whether sensitive personal information has been leaked and whether the airline is responsible or not, given that a passenger service system provider was also involved.
In an internal communication to airlines' employees, he reflected on the urinating incident to say that "the repulsion felt by the affected passenger is totally understandable and we share her distress.
European airports are wooing Indian airlines in the wake of intense competition from aviation hubs such as Dubai and Doha.
IndiGo's size should be compared with global carriers, and not other domestic airlines, chief executive officer Pieter Elbers said on Tuesday, adding that such benchmarking will help India transform its airports into aviation hubs. Elbers flagged the tendency to scrutinise domestic competition, assess fares on domestic routes, and determine if they are high. "But if we want to build some hubs, we should have a broader look," he said during a panel discussion at a convention organised by All India Management Association (AIMA).
As air travel gathered steam in financial year 2021-22 (FY22) after being restricted the previous year, fewer passengers were affected by flight cancellations. Directorate General of Civil Aviation (DGCA) figures show that there were 40 per cent fewer flyers in FY22 than in FY20, but 60 per cent fewer passengers were impacted by cancellations, and 80 per cent fewer passengers were denied boarding. FY20 was the last financial year when India's booming aviation industry carried out full-scale operations before being completely grounded for a couple of months due to the Covid-19 pandemic.
Tata Group-owned Air India CEO Campbell Wilson on Saturday apologised for a flyer urinating on a fellow female passenger on a flight from New York in November, and said four cabin crew and a pilot have been de-rostered and the airline is reviewing policy of serving alcohol on flights.
Air India has been a subject of its passengers' ire this week as more than half of its flights have been delayed, primarily because of an old crew rostering system. Due to the existing system, the airline has not been able to handle the disruption created by cyclone 'Biparjoy' on India's western coast. The sudden grounding of two planes also added to the carrier's woes.
According to the International Air Transport Association (IATA), which represents the majority of airlines operating in the $598 billion industry, the demand for LCCs is expected to rise 4.4 percent over the next year with the Asia-Pacific region growing faster at 6.4 percent.
'The recent price hike would only be beneficial if the airlines continue to operate at 80 per cent airline capacity. An increase towards 90 or 100 per cent airline capacity would again add pressure to the fares as demand remains muted. Also, we are in the fourth quarter of the fiscal year which is a seasonally weaker quarter,' says an analyst.
The SOP said priority will be given to compelling cases of in distress, including migrant workers and labourers who have been laid off, short term visa holders faced with expiry of visas, persons with medical emergency/ pregnant women and elderly persons or those required to return to India due to death of family member, and students.
Air India has ordered 470 aircraft to serve the Indian economy and is set to receive a new aircraft every six days over the next 18 months, CEO and MD Campbell Wilson said on Friday. He was speaking at the 67th Assembly of Presidents of the Association of Asia Pacific Airlines here. "We have new aircraft, we are recruiting many, many new crew and staff, improving the training regime and there is more work to do and we are making good progress," he said.
Domestic air traffic logged 14.35 per cent growth in November as compared to the corresponding period last year propelled by the festive season rush.
Holding that Air India's conduct appeared to be 'unprofessional', aviation regulator Directorate General of Civil Aviation (DGCA) on Thursday issued notices to the officials and crew of the New York-Delhi flight, asking why action should not be taken against them for 'dereliction' of duty while handling the November 26 'urination' incident.
The letter was sent as an early warning of what was then widely being perceived as a plunder of national resources.
Navi Mumbai airport's construction is facing delays, and is likely to commence commercial operations in 2025 instead of 2024, aviation consultancy firm CAPA has said in a report. When asked about this matter, the Adani Group told Business Standard that the Navi Mumbai airport project is "being executed as per scheduled implementation plan and will be operational by the original target date of December, 2024, without any delay". Navi Mumbai International Airport Limited (NMIAL), responsible for both the construction and operation of the airport, is a subsidiary of the Adani Group.
Rescuers on Monday recovered 20 bodies from the wreckage site of the Tara Air plane that crashed in Nepal's mountainous Mustang district on Sunday with 22 people on board, including four Indians, minutes after taking off from the tourist city of Pokhara, officials said.
A Myanmarese woman who delivered a baby boy during a flight from Singapore to Yangon has payed tribute to the crew by naming him after the Singaporean budget airline.
This issue was recently decided by the South Mumbai Forum.
As per information available with the Corporate Affairs Ministry, the new company was incorporated on November 5 with a total paid up capital of Rs 500,000 and has been registered in New Delhi.
The Director General of Civil Aviation (DGCA) could once again allow domestic airlines to charge passengers for on-board services like preferential seats and drinking water.
Around 47 flights from New Delhi alone were cancelled, while 16 flights from Mumbai were not operated following the Air traffic control barring civil aircraft movements at the Srinagar, Jammu, Amritsar, Dehradun, Leh, Pathankot, and Shimla airports, among others, for about four hours since morning.
American Airlines on Wednesday launched its new telephonic ticket reservation facility - Del Express Service - for passengers flying from India.
No-frills carrier IndiGo's market share stood at 36.8 per cent in February while that of Jet Airways was 18.4 per cent.
Malaysia Airlines today began shifting relatives of missing Chinese and Indian passengers to Kuala Lumpur for "better care and comfort" while China pressed more ships and aircraft to locate the plane that went missing four days ago.
The 2013 Awards are based on 12.1 million airline passenger nominations, and include 395 airports worldwide.
